Corporate Philosophy
About Us
We’ve leveraged our expertise in the concrete industry to offer you more than just products. Our color and concrete experts, technical support and professional marketing services will help you grow your business. Focus on what you do best, and we’ll provide you with the tools and support you need to get the job done.
Interstar’s Credo
1. Live by the Golden Rule: We treat others as we want to be treated.
2. Be Innovative: Innovation has become a cliché for many, but not for us. It’s the foundation on which Interstar was built. We develop products and services that are unique, reliable and add value for our customers.
3. Keep Promises: We do what we say we’ll do – period.
Our Employees
At Interstar, our employees are our number one asset - their hard work and dedication have made our success possible. We encourage and maintain a team approach in every aspect of our company, the foundation of which is based on open communication, information sharing and most importantly, respect.
We support and promote personal and professional development. We encourage our employees to obtain the highest levels of education possible, for we truly believe that education is the key to success. Toward this end, we invest in our employees, and require a minimum of 40 hours of training per year - whether it is a university course or a one-day seminar on a particular topic related to their job.
We have the utmost concern for the safety and well-being of our employees and maintain a safe and orderly work environment.
Our Customers
We treat our customers the way we, ourselves, want to be treated. We are responsive, flexible, and we strive to get things right the first time, every time.
Everything we do is centered on our customers’ current and future needs. To understand these needs, we maintain direct and open lines of communication. We are only a phone call or email away.
Our ‘anything-can-be-done’ philosophy means that we find ways to address the unique needs of our customers. We are not afraid to try new things, whether this means developing new products, novel packaging, custom colors, or state-of-the-art dispensers.
The Environment
We believe that taking care of the environment is as important as taking care of people. Interstar’s state-of-the-art facility in Sherbrooke, Québec was designed with a deep concern for the environment in mind. There are many design features within the manufacturing facility that safeguard the environment and preserve natural resources. For example, it is a zero-discharge facility, meaning there are no by-products from the manufacturing processes that are released into the atmosphere; it utilizes a state-of-the art air filtration system that collects dust created from the manufacturing of pigment; the heat produced in the manufacturing facility is recycled and used as a primary source of heat in the winter; and all waste water is purified and reused.
The Community
Our company reflects the demographics of communities in which we operate. We are very proud to have a staff that is comprised of individuals from all parts of the globe – Africa, South America, North America and Europe. Similarly, we are delighted to be able to offer people with disabilities a place where they can be accepted as part of a team, learn new skills, and hone those they already have while being paid fair and equitable wages for their efforts. We provide training, a supportive environment and competitive wages to individuals who may not otherwise find a place of employment.
Suppliers
We are a supplier to hundreds of companies, so we understand how challenging it is to maintain a competitive edge while ensuring customer satisfaction. We expect from our suppliers what we provide to our own customers: top-quality products and services at a reasonable price. We pledge to always treat our suppliers with courtesy and respect.
Professionals
We are committed to providing value-added products at fair prices, with exceptional, personalized customer support.
We understand the needs of the concrete industry; Interstar has been developing and manufacturing a full line of products for over 30 years. We’ve not only perfected granular pigments for ready mix concrete, but also the granular pigment dispensers to go with them. We design and manufacture all of our own dispensers. Our Easystar and Megastar systems are the original granular dispensing systems for ready mix concrete. We have hundreds of systems operating worldwide, backed by nearly two decades of proven reliability.