Services
We’ve leveraged our expertise in the concrete industry to offer you more than just products. The professional marketing services and the technical support we provide will help you grow your business. Our flexible approach allows us to tailor our products and services to your specific needs.
Focus on what you do best, and we’ll provide you with the tools and support you need to get the job done.
Customer Service and Sales Support
Customer Service is not just a department; it is fundamental to our business philosophy. At Interstar, we believe that the service we provide is as important as the products we manufacture. Our Customer Service and Sales Support departments treat our customers as we would want to be treated – with responsive, courteous and knowledgeable support. When customers call Interstar, they are greeted by a live person, not an automated answering system because we believe that technology should be used in our products, not on our customers. Great service begins with hello – literally.
Color Lab
Interstar’s color laboratory offers customized color matching for the entire concrete industry - brick, block, paver, mortar and ready mix. Our services do not end when your matches are complete. Our color technicians are always available to assist you with questions about color formulas, mix design, curing or raw materials. Interstar’s lab staff is comprised of experienced color experts who have an average of eight years of experience at Interstar. Their know-how and expertise will help you succeed.
Research and Development
Interstar is a product development company whose scientists aggressively develop cutting-edge products for the concrete industry. Interstar’s scientists work with industry leaders, clients, and our own sales and marketing teams to understand the needs of the industry, and develop products to meet those needs. Whether it is a special admixture for natural stone or a highly durable sealer for concrete, Interstar’s scientist capitalize on their years of experience to develop products that move the concrete industry forward.
Dispenser Services
Interstar’s Automation Technicians are skilled and experienced professionals who are dedicated to providing support for all of our industry-leading pigment dispensing systems. Our Automation Technicians are available to assist clients on-site or remotely by phone or email anywhere in the world.
Marketing
Interstar’s experienced Marketing team is available to develop customized brochures, labels and other marketing materials that will help customers sell their products. Click here to visit the marketing website.
www.interstar-marketing.comSales
Interstar’s Sales Team is comprised of a diverse group of accomplished professionals with training and experience in all facets of the concrete industry. Their success has not been a result of their art of persuasion or dazzling sales tools, but rather, in their no-nonsense approach to getting clients the right product and providing unparalleled technical support. We believe a good sales team is defined by the satisfaction of our clients, and that quality service begins with hello.